repair history

Gas Furnace by brand:

We found no statistically meaningful differences in percent of models ever repaired for the brands listed below. For 5 of the 6 years examined, Goodman furnaces were much less reliable than the listed brands. Goodman isn’t listed because the sample size in 2001 was slightly too small


Data are based on more than 22,000 reader responses about gas furnaces installed between 200 and 2006 in our Annual Product Reliability Survey Conducted by the Consumer Reports National Research Center. Data are adjusted to eliminate differences linked solely to climate and product age. Models within a brand may vary. Changes in design or manufacture might affect reliability.

filters: what are the differences?

The most commonly used furnace filter is fiberglass.  They are the cheapest and least effective on preventing the things listed below. Metal pleated and plastic fiber type filters may be washable and save you money, but are not as effective as some of the more efficient paper filters. Then you have Electronic Air Cleaners, Media Filters and the Ultra-Violet air cleaners.  They are more expensive, but are best for removal of the listed items below. We would love to help you come up with a filtering solution for your home.

The Electronic Air Cleaner

Electronic Air Cleaners (EACs) can be expensive compared to the regular filtering media's but from personal experience they are well worth the cost. Customers with allergies and respiratory conditions have reported better breathing conditions when their units were working properly. These units are capable of filtering particles that are less than one micron in size. An EAC is a high tech way of improving the indoor air quality of your home. When the air passes through the first part of the unit the particles in the air are given an electrical charge using thin ionizing wires located in the cells. Downstream from the wires are collector plates with an opposite charge. The particles (now polarized) are attracted to the collector plates that have an opposite polarized charge. For this reason, electronic air cleaners need to have the cells removed and cleaned usually on a semi-annual basis. Mild soap and water should be used along with extreme care so the ionizing wires or collector plates are not damaged. If the plates or ionizing wires are damaged during cleaning, the cells should be replaced before restoring power to the unit or the power pack can be damaged. The power pack is an expensive and integral part of the electronic air cleaner. If you have a maintenance agreement the service should include cleaning and caring for this unit if you have one installed in your home or business. Since these units are expensive they should have professional attention paid to them from time to time. While the cells are not super-fragile, damage can occur if the proper precautions are not taken during the cleaning of these cells.

Ultraviolet Air Cleaners

Many of us know that ultraviolet rays are harmful to our skin if we are over exposed to the suns rays. This is the reason most of us use sun block in the summer. Why are UV rays so harmful to us and most biological organisms? UV rays penetrate the cells and break down the molecular bonds in the cells. This can cause mutation of the cells and change their biological make-up. This process can be used to our advantage to improve the indoor air quality of our living and working spaces. UV lights can be installed in your duct work so that it may wash the air from harmful bio-organisms that live in the air and duct work of your home or business. When the air containing these microorganisms pass through the UV light,it penetrates the organism and breaks down its molecular bonds. This causes cellular and genetic damage that renders these microscopic critters harmlessand robs them of their ability to reproduce. Many of the items listed below can be eradicated from your system if you have one of these lights installed in your duct work. An additional benefit to having UV light protection installed in your ducts, in addition to the people occupying the building reporting less illness, you may save on your power and maintenance costs. The UV light eradicated mold, mildew, and other organisms that tend to grow on the coils and reduce and restrict air flow. This causes the motors to work harder to push and pull the air where it is supposed to go. The UV light eliminated these restrictions allowing the motors to use less power and cause less mechanical wear. A UV light installed in your duct work can benefit more than your health, it can benefit your checkbook as well. 

help eliminate:

  • Pollen • Lint • Mildew • Fungi • Viruses • Spores • Dirt • Pet Odors • Dust • Dander • Mites • Smoke • Cooking Odors • Formaldehyde • Bathroom Odors • Chemical Smells • Tobacco Odors • Many Other Volatile Organic Compounds

picking the right furnace:

  • Buying a reliable furnace has largely been a roll of the dice, but help is at hand. New data from a Consumer Reports survey of more than 36,000 homeowners show that some brands of gas furnaces, the most common type by far, may be a better bet than others. Gas furnace from Goodman, for instance, were among the more repair-prone of the 12 big brands in our 2004 Annual Questionnaire. Overall, about one-sixth of all furnaces installed in the past eight years had needed repair. We found only minor differences between new installations and replacements. Among our other survey findings: Nearly 60 percent of repairs were to furnaces that had failed completely and stopped producing heat. Almost 40 percent of repairs involved homes left unheated for at least 24 hours. Almost 40 percent of repairs cost $150 or more. According to our survey data, the vast majority of repairs involved a problem with the furnace itself, not wit its installation. It’s important to choose not only a good installer but also a reliable brand.

    Brand repair history